Terms of Use and Transaction

Terms of use

Thinkpharmacy welcomes you. We inform you of the terms of use of this online store, the acceptance of which ensures our excellent and mutually pleasant transaction.

Before using this website and the services we provide through it, users/visitors are invited to carefully read and comply with the following terms and conditions (hereinafter “Terms”) that govern the use of our online store and its contained web pages, which bind all visitors and users. The user/visitor of the website automatically accepts these Terms if they choose to register as a member. The use of our online store and the services we offer presupposes the unconditional acceptance of these Terms by users/visitors. If any user/visitor disagrees with these Terms, they are requested not to use this website.
1. Rights
thinkharmacy.gr has the right at any time and without notice to revise, modify or abolish these Terms unilaterally, at its sole discretion, while at the same time updating this text with any change or addition. It also reserves the right to establish more specific terms of use, which are considered as a whole with these general Terms of Use; in case of conflict, the specific terms prevail. The invalidity of some of these Terms does not affect the validity of the others. The failure of thinkpharmacy.gr to exercise any of its rights arising from these Terms does not imply a waiver of those rights, nor does it constitute a tacit annulment of any Term. thinkpharmacy.gr is not liable for violations of these Terms due to force majeure events, such as earthquakes, fires, floods, extreme weather phenomena, strikes, etc.
Each user/visitor uses this website at their sole responsibility, and its content in no case can be considered as direct or indirect advice or encouragement to users/visitors to take any action.
2. General
The use of this website must be exclusively for lawful purposes and in a way that does not hinder its use by third parties. The visitor/user is obliged to use it in accordance with the law, good morals, and these Terms and must not commit acts or omissions that may cause damage or malfunction to it (the website) or affect or endanger the provision of services by thinkpharmacy.gr through it.
This website and the services offered through it are addressed exclusively to adults. It is prohibited for minors to use or visit it and to engage in transactions. thinkpharmacy.gr bears no responsibility for any visits or use of this website by minors, as it cannot verify the identity of entering users/visitors.
thinkpharmacy.gr tries to maintain and ensure the availability of the website and its content. Despite these efforts, the availability of this website depends on various factors such as users’ technical equipment, the number of users trying to connect simultaneously to the site or the internet, etc. thinkpharmacy.gr is also entitled to maintain the website, even if that causes its operation to be interrupted.
thinkpharmacy.gr is also entitled at any time and without notice to change the nature and content of this website, and to suspend or permanently terminate its operation. The website’s operation may also be interrupted, suspended, or obstructed for reasons beyond the control or will of thinkpharmacy.gr.
thinkpharmacy.gr makes every effort to ensure the accuracy, completeness, validity, and clarity of the information and the general content of this website. However, thinkpharmacy.gr does not guarantee, nor is liable to users/visitors, for the safety and content of the website. The users/visitors of this website accept the inability of thinkpharmacy.gr to control all its content and the services offered through it. Also, thinkpharmacy.gr does not guarantee that the use by users/visitors of the site, of the information, data, or materials included in its content, will not infringe the rights of third parties.
The initial prices of the online store are the same as those of the physical store; however, discounts may differ.
3. Limitation of liability
Users/visitors who do not trust thinkpharmacy.gr are advised not to visit or use this website or the services offered through it. Additionally, users/visitors are advised to use antivirus software, Trojan horses, time bombs, or other harmful software and components.
thinkpharmacy.gr is not liable for side effects and damages from the use of ordered products that result from incorrect product selection by the user, careless or incorrect use of the products, or manufacturer’s fault, such as manufacturing defects, insufficient information or instructions accompanying the products, manufacturing quality, material safety, and actual defects. Our liability in the case of a defective product is limited to its replacement, provided that the conditions for returning products are met.
thinkpharmacy.gr is not responsible for product unavailability due to force majeure, weather conditions, fire, supplier strikes, illegal behavior of third parties, and in general for reasons not attributable to the fault of thinkpharmacy.gr.
thinkpharmacy.gr is not liable for any temporary or permanent inability to provide its services and for delays in accepting and executing orders and delivering ordered products for reasons not attributable to its fault, such as force majeure, extreme weather conditions, natural disasters, emergencies, strikes, fires, malfunctions of collaborating courier companies, accidental deterioration or destruction of products before delivery to the user and after being sent, illegal interventions by the counterparty or third party, malfunction of the Internet Payment Processor (Bank) or the hosting provider or the Internet Service Provider (ISP) or the access provider or the user's terminal equipment, incorrect information provided by the user, and in general any incident that prevents the smooth fulfillment of its contractual obligations. The Company's liability is limited to the contractual obligations it has undertaken with the consumer and it will make every effort to meet them within a reasonable time.
thinkpharmacy.gr is not liable for the poor condition of delivered products if this is not due to inadequate storage of the products by thinkpharmacy.gr and provided that all necessary preventive measures were taken by thinkpharmacy.gr.
The information and advice provided by the experienced scientific partners of our online store on matters concerning health, prevention, beauty, and aesthetics are offered solely for informational purposes and do not in any way replace medical advice, diagnoses, or prescriptions from professional doctors, medical bodies, and diagnostic centers, which the user must receive and follow to deal with any health issues and daily concerns. The advice and information provided in response to user questions on this website are fully valid and reliable, but are subject to the accuracy, completeness, and truth of the information provided by the user about the matter concerning them, the characteristics of which we are neither in a position nor obliged to confirm. In case the user provides false, inaccurate, and/or incomplete information, our Company is relieved of liability for the validity of the advice provided and for any damage to the user from information or advice inappropriate to their needs.
This online store provides the content (e.g., information, names, photos, depictions, etc.), the products, and the services available through this website “as is,” without any expressed or implied warranty in any way.
Thinkpharmacy.gr under no circumstances bears any responsibility for any legal claims (civil and/or criminal), nor for any damage (positive, special, or consequential, which indicatively and not restrictively, disjunctively and/or cumulatively includes loss of profits, data, loss of earnings, financial satisfaction, etc.), which may arise for users/visitors of this website, or for third parties, from a reason related to the operation or non-operation and/or use of this website and/or the inability to provide services and/or information available through it and/or from any unauthorized interventions by third parties in products and/or services and/or information available through it. Furthermore, thinkpharmacy.gr bears no responsibility whatsoever for any damage or harm, or contamination by electronic viruses and/or other malicious programs, to the computer or other electronic device used by the user/visitor for accessing this website, nor is it liable for any damage related to failure of execution, error, omission, interruption, defect, delay in operation or transmission or line system failure, etc.
This website, in order to facilitate and serve its users/visitors, may provide, among other things, connections via "links", hyperlinks, or advertising banners, to third-party websites and webpages, for whose content, privacy policy, security policy, completeness and quality of services provided, or terms of use, thinkpharmacy.gr cannot guarantee and bears no responsibility. The connection to these websites and webpages is made solely at the responsibility of each user/visitor. The aforementioned third parties, providers of said websites and webpages, have full (civil and criminal) responsibility for the security, legality, and validity of the content of their websites and webpages, excluding any liability of thinkpharmacy.gr, such as, indicatively, liability regarding intellectual property rights or any third-party rights. Therefore, users/visitors are obliged to address directly these third-party providers for anything that may arise from visiting or using their websites and webpages. Despite the fact that users/visitors of this website accept that thinkpharmacy.gr is neither obligated nor able to check the security and content of both the websites and webpages and the services of third parties to which it provides access, it is entitled at any time to remove, modify or discontinue any third-party service or link to third-party websites and webpages, if, in its judgment, the law or these Terms are threatened or violated.
 
4. User/Visitor Conduct and Obligations
Users/visitors are required to comply with all applicable Greek, European, and International laws and regulations, including but not limited to laws related to the protection of intellectual property, personal data protection, competition, etc. Users/visitors must also use this website and the services offered through it in a manner consistent with good morals and these Terms.
Users/visitors agree not to use this website to send via e-mail or transmit in any other way, or publish content that is illegal, harmful, threatening, abusive, annoying, defamatory, slanderous, vulgar, obscene, blasphemous, libelous, that violates the privacy of third parties, that shows malice or expresses racial, ethnic or other discrimination, that may cause harm to minors in any way, that is not entitled to be transmitted according to the law or contractual or managerial relationships (such as internal information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered by confidentiality agreements), or that violates intellectual or industrial property rights or other proprietary rights of third parties, that contains software viruses or any other codes, files or programs designed to interrupt, damage, or destroy operating equipment, software or computer hardware.
Each user/visitor of this website is also required not to engage in acts or omissions that may harm or disrupt its operation and the access of third parties to it, or that may endanger the provision of services offered by thinkpharmacy.gr through it. The use of the website in an unlawful manner or in a manner contrary to these Terms gives rise to an obligation to compensate thinkpharmacy.gr for any direct or consequential damage it may suffer from such behavior. Furthermore, each user/visitor is obliged not to provide false information about themselves, not to impersonate any other person, not to send unsolicited or bulk mail, nor multiple copies of messages, and not to collect information about other users/visitors of the website without their consent, including financial data and email addresses.
To the extent that the use of this website is possible on the wider Internet, it must be conducted based on the terms dictated by the "Internet User Code of Conduct (Netiquette)", and the use of practices that are contrary to this code is expressly prohibited.
Non-compliance by a user/visitor of this website with applicable law and/or these Terms grants thinkpharmacy.gr the right to take the necessary measures and perform any necessary actions to address this behavior. Thus, in such cases, thinkpharmacy.gr is entitled, for example, to prohibit access to services provided through this website or to delete, edit, or move messages, while respecting the principle of proportionality.
Any expenses or compensation that thinkpharmacy.gr may be required to pay due to a violation by a user/visitor of their obligations arising from these Terms, shall be borne by the said user/visitor, who is obliged to pay them to thinkpharmacy.gr immediately and without the need for the latter to resort to the courts.
 
5. Intellectual Property Rights
This website and its content, including images, graphics, photographs, designs, texts, informational material, services and products provided, trademarks, trade names, distinctive features, all forms of data, software, unless otherwise stated for specific third-party rights, constitute the intellectual and industrial property of thinkpharmacy.gr and are protected under the relevant provisions of Greek and European law and international conventions. Also, anything transferred, retransmitted, or sent through this website is considered the property of thinkpharmacy.gr if this is possible and lawful.
Intellectual property is acquired without any further formality and without the need for a contract or prohibitive clause against its infringement.
Any copying, modification, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, rental, storage, printing, creation of derivative works, or misleading the public about the actual provider of the website and its content is strictly prohibited.
The names, images, logos, trademarks, and distinctive signs representing thinkpharmacy.gr and appearing on this website are its property and are protected by Greek, European, and international laws on intellectual and industrial property. Their use is strictly prohibited without prior written permission from thinkpharmacy.gr or their legal owner. Products, names, trademarks, and distinctive features of third parties appearing on this website are the intellectual and industrial property of these third parties, who bear exclusive responsibility for them.
In any case, the appearance and display of the above on this website shall not be construed as a transfer or assignment of license or right to use them, either explicitly or implicitly.
The information that users/visitors may submit to this website through thinkpharmacy.gr is considered non-confidential information and does not constitute property of the said user/visitor. Furthermore, thinkpharmacy.gr may collect limited and necessary information for its general commercial activities.
 
6. Security
thinkpharmacy.gr is committed to protecting the personal data of its customers. The necessary processing of your personal data is carried out in accordance with Law 2472/1997. thinkpharmacy.gr does not distribute to any third party, organization, or company any information concerning its users and customers.
Any user/customer can browse our website without providing any personal information. Only when placing an order does the online store thinkpharmacy.gr request the necessary information to process an order. Specifically, to facilitate the customer during ordering, the creation of an account is requested. The customer has the option to proceed with the order, if they wish, without creating an account. Upon completing the order, the required details are requested for issuing the legal document (Customer’s full name, full address, phone number, etc.).
For protection purposes, critical personal credit card data (credit card number, cvv2/cvc2 number, expiration date) is not stored. The payment process is carried out through the JCC service, which provides security for your transactions over the Internet as well as your personal data.
7. Advertising and informational messages
The user/visitor of this website has the option, if they wish, to request to be informed about new products available at thinkpharmacy.gr through the website and/or its physical stores, as well as about any other offers, by receiving advertising – informational messages via telephone, email, or postal mail. By accepting the terms of this website when submitting their information, the user/visitor agrees to receive informational emails and offers at the email address they provided; if they do not wish to receive such messages, they can request to stop receiving them.
8. Applicable law
The above Terms are subject to Greek law and are interpreted accordingly. If any provision is deemed invalid or voidable by the competent Greek court, it ceases to apply without affecting the validity of the remaining Terms. Any dispute arising from the use of this website or related to these Terms falls under the jurisdiction of the competent courts of Heraklion, Crete.